Last Update: 13th January 2026
Thank you for choosing CampCrest as your trusted provider of fishing equipment. This Shipping Policy outlines important information regarding our shipping services for customers in the United Kingdom who purchase from our website www.campcrest.co.uk. Please review this policy carefully before placing your order.
Shipping Method:
We offer standard shipping services for deliveries within the United Kingdom. The specific shipping method utilized may vary based on the size, weight, and nature of the items being shipped.
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
Order Cutoff Time: 19:00 (GMT+0)
Order Handling Time: 1-3 Business days (Monday-Friday)
Transit Time: 4-7 Business days ( Monday-Friday)
Total delivery time: 5-10 business days (Estimated delivery time based on customer locations all destinations)
Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.
Shipping Carrier:
We partner with Royal Mail to ensure timely and safe delivery.
Shipping Cost:
Enjoy free shipping on all orders within the United Kingdom. No matter your location, we provide complimentary delivery for a seamless shopping experience. Our dedicated team ensures prompt processing and efficient doorstep delivery. Shop with confidence, knowing that shipping within the United Kingdom is always free of charge.
Tracking:
We provide tracking information for all shipments within the United Kingdom. Once your order has been dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the designated courier’s tracking service. Tracking information allows you to stay updated on the status and estimated delivery date of your order.
Delivery Attempts and Re-Delivery:
Our chosen courier service will make multiple attempts to deliver your package to the provided shipping address. If no one is available to receive the package, they may leave a delivery notification card with instructions on how to arrange re-delivery or collect the package from a local depot. It is important to follow the instructions provided on the notification card to ensure successful delivery.
Shipping Restrictions:
Please be aware that certain items may be subject to shipping restrictions or require additional documentation for shipping within the United Kingdom. It is the responsibility of the customer to ensure compliance with any applicable laws, regulations, or customs requirements. We reserve the right to cancel or modify orders that contain restricted items or do not comply with shipping regulations.
Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete address information. In such cases, additional charges may apply for re-routing or re-delivery.
Lost Packages:
If your package is marked as delivered but you haven’t received it, please:
- Verify the shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbours or family members if they accepted the package.
- Contact the courier with your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Customer Support:
If you have any questions, concerns, or require assistance with your order or shipment, please contact our customer support team. We are here to help and will strive to resolve any issues as promptly as possible.
Please note that this shipping policy is subject to change without prior notice. Any updates or modifications to this policy will be communicated on our website.
If you have any further questions or require clarification regarding our shipping policy for the United Kingdom, please do not hesitate to reach out to us.
Store Name: CampCrest
Registered Company: CampCrest Ltd
Reg. Number: 16943800
VAT Number: GB511379995
Help Line: +44 7757690981
Email: info@campcrest.co.uk
Company Address:133 Wemborough Road, Stanmore, HA7 2ED
Support hours: Monday – Friday: 09:00 Am – 17:00 Pm (GMT+0)
